The Employee Connection Solution for Deskless Teams
Connect Every Worker – Wherever They Are
In the UK, more than 10 million people work in deskless roles, spanning healthcare, retail, and logistics, yet most still lack access to effective internal communication tools. Joyned is the secure, mobile-first communication platform that bridges the gap between head office and frontline. It helps to strengthen employee connections across your organisation with clarity, control, and compliance built in.
Why Frontline Employee Connection and Communication Breaks Down
Despite widespread investment in workplace technology, communication tools are failing deskless workers. In the UK, 47% of frontline staff rely on unofficial communication channels to stay informed. This communication gap contributes directly to rising stress levels, with 16% of frontline employees attributing their workplace stress to poor communication from management.
Some of the most common frontline communication challenges include:
- Missed updates due to reliance on word of mouth or group chats
- No access to company systems (intranets, email, shared drives)
- Limited audit trails and visibility for leadership or compliance teams
- Low engagement due to disconnection from company culture
Poor onboarding and shift coordination, impacting performance and service quality
The Real Cost of Disconnection
Employee connection and communication isn’t just a convenience, it’s a business-critical function. Research shows that organisations with a highly connected employee experience are 21% more profitable and 17% more productive than those with disengaged teams. Yet, deskless employees consistently report feeling left out.
Workplace Insights reports that deskless employees make up 80% of the global workforce, with only 43% of deskless workers feeling seen, valued, and appreciated. This highlights a major disconnect in communication and recognition, a risk that contributes to reduced employee connection, engagement and retention, as well as inefficiencies across departments.
Connecting Deskless Employees
Joyned is purpose-built for deskless teams, by people who understand the daily communication struggles of shift-based and mobile staff. Joyned addresses the fragmented messaging deskless employees face and offers a communication tool that nurtures connections.
Connecting Deskless Employees
Joyned is purpose-built for deskless teams, by people who understand the daily communication struggles of shift-based and mobile staff. Joyned addresses the fragmented messaging deskless employees face and offers a communication tool that nurtures connections.
Mobile-First, Always-On Access
Built for smartphones and designed for real-world teams, Joyned makes connecting with employees easy, without the need for a company laptop.
Role-Based Messaging and Smart Broadcasts
From HQ-wide announcements to location-specific updates, Joyned gives you precise control over who sees what. Messages are targeted, timely, and trackable.
GDPR-Compliant, Audit-Ready
Joyned keeps your internal communication secure and compliant with UK data protection regulations. All messages are encrypted, stored appropriately, and fully auditable.
Boost Culture and Belonging
Deskless employees often feel disconnected from the business. Joyned helps foster belonging by enabling two-way comms, team recognition, and inclusive updates, empowering frontline employees to connect effectively.
Easy to Roll Out and Scale
Whether you’ve got 50 staff or 5,000, connecting with employees across your organisation can feel like a lot of work - especially when you’re interrupting the status quo with a new communication tool. Thankfully, Joyned is quick to implement and simple to use. What’s more, admin dashboards make user management and reporting a breeze.
Built to Keep Frontline Employee Communication in Motion
Frontline teams are constantly on the move, whether they’re working long hospital shifts, managing construction sites, or assisting customers on the retail floor. There’s rarely time to check a noticeboard for schedule updates. What’s more, relying on unofficial communication channels can lead to missed information and many employees being left out of the loop.
Joyned was built to support safe and secure frontline communication across departments and industries. With Joyned, frontline employees stay informed and connected, wherever they are and whatever their role.
Joyned supports teams across diverse industries:
- Retail & Hospitality: Reach every store or site instantly with staff-wide alerts
- Manufacturing & Maintenance: Replace outdated radios or noticeboards with reliable, role-based messaging
- Logistics & Warehousing: Keep teams aligned in real time across shifts and locations
- Cultural & Non-Profit Organisations: Stay connected with volunteers, event staff, and rotating teams
Healthcare & Care Settings: Deliver critical frontline medical communication securely while meeting compliance needs
I would definitely recommend Joyned to churches both large and small who want to improve their internal communications in an easy and GDPR compliant way.
We needed a way to keep our teams connected without mixing work and personal life. WhatsApp wasn’t built for that. I’ve already recommended Joyned, especially because of the confidence it gives us in data privacy.
Joyned was a game-changer for our event team communication (1000+ volunteers): from the user-friendly interface to the ability to manage different groups for various purposes, this easy-to-use app has vastly improved our communication with volunteers, boosting productivity and satisfaction.
I would definitely recommend Joyned to organisations both large and small who want to improve their internal communications in an easy and GDPR compliant way.
Joyned has been a game changer for our team! It’s really useful being able to create groups specific to services and events which means that not everyone is spammed with information. I would definitely recommend Joyned as a communication tool to other churches and teams.
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Joyned has improved our organisation's communication by enabling collaboration while maintaining privacy. Given its success, we are exploring how we might roll it out to more departments.
Ready to Strengthen Employee Connection Within Your Organisation?
If your teams are still relying on email threads, printed memos, or consumer apps, it’s time for a safer, smarter solution. Discover how Joyned can connect your employees and establish a company foundation built on collaboration, trust, and simplicity. Once you discover how transformative Joyned is, you’ll never go back.
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